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Smoke Alarm Testing Services have been a pleasure to deal with, they are responsive and very helpful. Their online portal in particular has made things so much easier and more efficient for our team, with being able to log request, see where jobs are up to and update new tenant details direct into the system, it’s fantastic!

We signed on with SATS to manage smoke detector and safety switch testing of our holiday rent role over 3 years ago. We have found their testing service and providing compliance documentation to be very efficient which makes our job much easier. Our regular service technician Brett is very obliging, he easily accommodates difficulties with property access and has great customer awareness so it works well with our business model.

We transferred our entire property management portfolio to SATS for all of our smoke alarm requirements. The service we have received during the transition period and ever since then, has been outstanding, with all emails and phone calls returned within just a few hours. We couldn’t recommend them enough.

We have been using SATS now for a couple of years after changing over from another company that was providing a substandard service. SATS have supported our team through training and education so that we can sell the product/service to our clients with ease. Our office is @ 80% compliant with majority of our owner clients on board with smoke alarm compliance giving us piece of mind. The SATS on the ground team (that actually do the property visits) are very reliable and trustworthy. On most occasions they collect keys from the office. They also work in well with our…

Being a large office with over 650 properties I was initially hesitant to change from our previous provider despite mediocre service as I thought it would be a time consuming, painful process. The team at SATS could not have made the process easier, even assisting my team with data entry and overseeing the implementation from start to finish. Since the change over we have experienced exceptional customer service and any issues were rectified immediately. Your understanding of the Real Estate Industry and the importance of maintaining good relationships with our landlords is a credit to you and your staff. I…

I have been utilising the services of SATS for 7 years now and have been more than happy with the high level of professionalism, network involvement and ability to stay abreast of legislation relevant to our industry. I would have no hesitation in recommending the services of Jeremy Batten and his team at SATS. By engaging such a dynamic company as SATS your clients will only thank you.