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We adapt to suit your environment

Customisable for agencies.

Simplistic yet unexpectedly powerful

10 year extended warranty on all smoke alarms.

No upfront bills

Billing that works with your systems.

Our team stands out in a crowd

…with uniforms, branded vehicles and security checks.

Agent

Providing the best solution for you to maintain Duty of Care to your clients.
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Landlord

Protecting your assets through smoke alarm safety compliance.
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Tenant

Call 1300 55 21 99 to change your appointment or report a fault.
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WE KEEP OUR FINGER ON THE PULSE SO YOU DON’T HAVE TO

Smoke Alarm Testing Services (SATS) is a professional smoke alarm testing company that is locally owned and operated. SATS has extensive partnerships within the Real Estate Industry throughout Australia and New Zealand. While compliance is our core service, we are best known for our ability to go above and beyond when it comes to ease of use, customer service and state of the art technology. We know our stuff and we are down to earth folks who actually care about our clients.
As legislation and compliance requirements morph and change, we provide current solutions so Real Estate Agents and Property Managers throughout Australia and New Zealand don’t have to. It’s one less task to juggle and part of a highly streamlined system that continues to deliver results. With a background in Real Estate, we have the advantage of knowing what our clients want and need. Reliability, knowledge, professionalism, integration and unbeatable service. It makes it even easier to stay compliant, keep your landlords informed and their tenants protected.

Discover the SATS difference


Agent Portal

Satisfy your inner control freak with a custom login to our agency website. 24/7 access to all property data and job creation with the click of a button. (The next best thing to a long overdue tropical escape.)


Superior Systems

SATS Australia has been operating for over ten years. It’s safe to say we have had years to hone our craft and are confident in offering only the best in service, products and systems.


No upfront bills at SATS

Our billing system is as reliable as our staff and can be customised to suit your agency accounting systems. We only invoice once the job is complete.


Ultimate Client Support

We don’t use contractors. We believe that an integrated, well formed team offers the highest level of client support. With current industry training, National Police Checks and dedication to perform we confidently offer the support you want and deserve.


Our team stands out in a crowd

Aside from our staff being presentable and in easy to identify uniforms they are also fully security and police checked, trained, friendly and approachable.


Simplistic yet unexpectedly Powerful

We extensively source, research and test the smoke alarms we offer to ensure you are getting the best on the market. We accept nothing but the best and as a result, are confident in offering a 10 year extended warranty for added peace of mind.


Old fashioned customer service

In a world where true customer service is tough to find we are thrilled to advise we offer it without the need for Tardis travel. Our good, old fashioned values and commitment to customer satisfaction are what keeps our clients coming back.


Smart Systems

It doesn’t take an Einstein to realise an interconnected system saves time and money. We work with popular maintenance and accounting software providers to streamline processes for Property Managers.

Is your Real Estate office running a reliant Compliance Program?

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A word from our clients

Smoke Alarm Testing Services have been a pleasure to deal with, they are responsive and very helpful. Their online portal in particular has made things so much easier and more efficient for our team, with being able to log request, see where jobs are up to and update new tenant details direct into the system, it’s fantastic!

Rebecca Braddon Peter Blackshaw Gungahlin

We signed on with SATS to manage smoke detector and safety switch testing of our holiday rent role over 3 years ago. We have found their testing service and providing compliance documentation to be very efficient which makes our job much easier. Our regular service technician Brett is very obliging, he easily accommodates difficulties with property access and has great customer awareness so it works well with our business model.

Brian Priebe R&W Noosa Holidays

We transferred our entire property management portfolio to SATS for all of our smoke alarm requirements. The service we have received during the transition period and ever since then, has been outstanding, with all emails and phone calls returned within just a few hours. We couldn’t recommend them enough.

Katrina Embrey Ray White Caloundra

We have been using SATS now for a couple of years after changing over from another company that was providing a substandard service. SATS have supported our team through training and education so that we can sell the product/service to our clients with ease. Our office is @ 80% compliant with majority of our owner clients on board with smoke alarm compliance giving us piece of mind. The SATS on the ground team (that actually do the property visits) are very reliable and trustworthy. On most occasions they collect keys from the office. They also work in well with our…

Kylie Maxwell LJ Hooker Queanbeyan

Being a large office with over 650 properties I was initially hesitant to change from our previous provider despite mediocre service as I thought it would be a time consuming, painful process. The team at SATS could not have made the process easier, even assisting my team with data entry and overseeing the implementation from start to finish. Since the change over we have experienced exceptional customer service and any issues were rectified immediately. Your understanding of the Real Estate Industry and the importance of maintaining good relationships with our landlords is a credit to you and your staff. I…

Lisa Hayes LJ Hooker Gosford

I have been utilising the services of SATS for 7 years now and have been more than happy with the high level of professionalism, network involvement and ability to stay abreast of legislation relevant to our industry. I would have no hesitation in recommending the services of Jeremy Batten and his team at SATS. By engaging such a dynamic company as SATS your clients will only thank you.

Kylie Walsh Di Jones